Privacy Policy

Privacy Policy

 

This privacy policy describes how and why we might collect personal data when visiting our website:
http://www.formandbuild.co.uk or when you engage with us in other ways such as sales, marketing
or events.

 

What type of information do we collect?

 

Currently we collect the following personal information:
– Name
– Email address
– Phone number
– Company name and company details including address

 

We do not collect personal sensitive information.

 

How do we collect personal information? 

 

We collect information that you voluntarily give us when you visit our website on our enquiry page
or contact us by telephone.

 

Why do we collect personal information?

 

We collect personal information to respond to enquiry’s regarding our services. Other reasons may be:

 

– For order processing
– Administration
– Project updates following an order instruction / client communication

 

How long do we keep your information?

 

We will keep your information for as long as necessary in order to fulfil the purpose stated in this
policy.

 

How is information stored?

 

We may store your data manually or electronically. Manually stored data will be securely stored on
our company premises. Data stored electronically will be within secure servers.

 

What legal basis do we rely on to process your personal information?

 

We are required by The General Data Protection Regulation (GDPR) and the UK GDPR to explain the valid legal basis we rely on in order to process your personal data. We will only process the information you have consented to give us. If you have requested our services we may process your information prior to entering into a contract with you in order to keep you informed of project performance. Where necessary, we may process your personal data in order to comply with our legal obligations.

 

Examples may include cooperation with a law enforcement body or regulatory agency, to exercise or
defend our legal rights or to disclose your information in litigation in which we are involved.

 

Do we share your information?

 

We may share your information with our business partners in order to offer you certain products or
services.

 

Your privacy rights

 

In the UK you have certain rights under data protection laws which may include:
– the right to request access and obtain a copy of your personal data
– the right to request rectification if the details we hold are incorrect
– the right to erasure of your personal data
– the right to restrict the processing of your personal data
– the right to withdraw your consent to the processing of your data

 

If you have any questions about this policy or wish to exercise any of the rights listed above please
contact us via email to:

 

paul@formandbuild.co.uk

 

You can also contact us by post:

 

Form + Build Ltd
Alpha House
4 Greek Street
Stockport
SK3 8AB

Cookie Policy

Effective Date: 08-Apr-2024
Last Updated: 08-Apr-2024

 

What are cookies?

 

How do we use cookies?

 

Types of Cookies we use

 

Manage cookie preferences

Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

Quality Policy

QUALITY POLICY STATEMENT
 
We have established this quality policy to be consistent with the purpose and context of our organisation. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory and legislative requirements as well as our commitment to continually improve our management system.

 
Customer focus: As an organisation, we have made a commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectations.
 
Leadership: Our Top Management have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
 
Engagement of people: As an organisation, we recognise that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.
 
Process approach: As an organisation, we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
 
Improvement: We have committed to achieving continual improvement across all aspects of our quality management system; it is one of our main annual objectives.
 
Evidence-based decision making: As an organisation, we have committed to only make decisions relating to our QMS following an analysis of relevant data and information.
 
Relationship management: We recognise that an organisation and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
 
Our policy is also to meet the requirements of other interested parties and to address our social, environmental, charitable, regulatory and legislative responsibilities.
 
We have produced quality objectives which relate to this policy and they can be found in document R03 Quality Objectives.
 
This policy is available/communicated to all interested parties as well as being made available to the wider community through publication on our Website and Intranet. Employees receive an electronic copy upon joining the company. They are asked to sign to say they have received, read, understood and agree to comply with the quality policy. A copy is kept within each individual’s personnel folder.

Signed: Paul Mahon – Managing Director
Date: 14/07/25
Last Reviewed: 14/07/25
Next Planned Review:14/07/26